From content to answers
in a single afternoon.
No RAG pipelines to build. No models to fine-tune. AskPortal handles the infrastructure so your team can focus on the content that makes answers great.
Connect your content
Tell AskPortal where your knowledge lives. We crawl your website automatically. You upload the PDFs and documents that residents ask about most. You add Q&A pairs for anything you want to control exactly.
Most organizations start with their website, their top-10 most-downloaded PDFs, and a handful of frequently-asked questions they've been answering manually for years.
We index it
AskPortal processes your content and builds a knowledge base specific to your organization. This isn't a generic chatbot with general-purpose knowledge layered on top. It only knows what you've given it.
Indexing typically completes within a few hours for a standard municipal website. Your admin gets notified when it's ready.
Add it to your website
One line of code — a script tag — goes in your website's footer or header. Your IT team adds it once. After that, the widget appears automatically on every page you specify.
Don't have IT staff? We have a guide for every major CMS, and our team can walk you through it in 15 minutes.
Residents get answers. You see the questions.
Residents ask questions in plain language. AskPortal answers from your content, with a link to the source. You see which questions are being asked most, which ones it's answering well, and which ones are falling through the cracks — so you can fill in the gaps over time.
The assistant gets more useful the more you put into it.
The assistant gets more useful the more you put into it.
Update your website, AskPortal re-indexes it. Add a new PDF, the knowledge base grows. Notice a gap in coverage, add a Q&A pair to cover it.
"We hold every response to a simple standard: would a real town hall employee be comfortable saying this out loud to a resident? If not, it doesn't ship."
See AskPortal answering questions from your own website.
14-day free trial. Connect your content in one onboarding session.