Built on your content.
Not the open internet.
Ten capabilities that make AskPortal the right answer engine for organizations residents rely on — purpose-built for local government, schools, utilities, and HOAs.
Answers from your content only
AskPortal indexes your published content — website pages, PDFs, meeting minutes, ordinances, Q&A pairs. It never pulls from the open internet.
Fully white-labeled
Residents see your name, your colors, your brand. The assistant is "Ask Marge" or whatever your town names it. AskPortal is the engine; you're the face.
Cited answers with sources
Every response includes a link to the source page or document. Residents can verify. Staff can trust. Procurement can audit.
Multi-source knowledge base
Connect your website, upload PDFs, add structured Q&A pairs. Your knowledge base grows as your content does.
Automatic content sync
When your website updates, AskPortal re-indexes the changed pages. No manual uploads. No stale answers.
Embeds on any webpage
A single script tag drops AskPortal onto any page of your site — your CMS, portal, or intranet. If it can render HTML, it can have AskPortal.
Tenant-isolated architecture
Your data is yours. Fully separated at the infrastructure level — your content is never mixed with another organization's content.
Built for government expectations
Hosted on AWS in the United States. Encrypted in transit and at rest. No resident PII collected. No training on your data.
Admin dashboard
See what residents are asking, which questions aren't being answered well, and how the assistant is performing — from a simple interface.
The Town Hall Test
Before anything ships, we ask: would a real town hall employee be comfortable saying this out loud? That's our quality bar.
What you can connect at launch
Start with what you already have published. Your knowledge base grows as your content does — and we surface gaps in the admin dashboard so you can fill them.
What AskPortal does — and what it won't do
Built specifically for organizations that can't afford to guess.
- Answer only from content you have published
- Cite the source page or document on every answer
- Say "I don't know" when an answer isn't in your content
- Route unanswered questions to your contact form or phone
- Run under your name and brand
- Stay accessible to residents 24/7
- Pull answers from the open internet or Wikipedia
- Train AI models on your content — yours or anyone's
- Collect or store resident PII
- Mix your data with another organization's
- Make up an answer to sound helpful
- Show "AskPortal" branding to your residents
"We hold every response to a simple standard: would a real town hall employee be comfortable saying this out loud to a resident? If not, it doesn't ship."
See AskPortal answering questions from your own website.
14-day free trial. Connect your content in one onboarding session.